Adjudicator’s Decision November 2016

2nd November 2016 / WAT-0394
Classification: Billing / Charging
Remedy Requested: Take Action, Re Bill – Remove Default from Credit File
Action Required:Yes
Other Remedies:Update payment history with credit reference agencies.
Full Report

4th November 2016 / WAT-0393
Classification: Billing / Charging
Remedy Requested: Compensation
Amount Requested: £600
Action Required: Yes
Monetary Award: £100
Full Report

7th November 2016 / WAT-0395
Classification: Sewerage – Non-Reg
Remedy Requested: Apology, Compensation, Take Action – Re Rats
Amount Requested: £3,405
Action Required: Yes
Monetary Award: £750
Other Remedies: Apology, Complete Investigations
Full Report

7th November 2016 / WAT-0397
Classification: Billing / Charging
Remedy Requested: Apology, Compensation, Take Action – Re bill
Amount Requested: Unspecified
Action Required: Yes
Monetary Award: £50
Other Remedies: Apology, Change Tariff to Assessed
Full Report

16th November 2016 / WAT-0401
Classification: Metering
Remedy Requested: Take Action – Re Bill, Take Action – Remove Meter
Action Required: No
Full Report

18th November 2016 / WAT-0405
Classification: Billing / Charging
Remedy Requested: Compensation, Take Action – Re Bill
Amount Requested: £10,000
Action Required: No
Full Report

21st November 2016 / WAT-0402
Classification: Sewerage – Flooding
Remedy Requested: Take Action – Investigate
Action Required: No
Full Report

22nd November 2016 / WAT-0407
Classification: Billing / Charging
Remedy Requested: Take Action – Change Meter
Action Required: No
Full Report

23rd November 2016 / WAT-0404
Classification: Billing / Charging
Remedy Requested: Apology, Compensation, Take Action – Re Bill
Amount Requested: £2,812.50
Action Required: No
Full Report

28th November 2016 / WAT-0410
Classification: Billing / Charging
Remedy Requested: Surface Water Rebate
Amount Requested: Unspecified
Action Required: No
Full Report

28th November 2016 / WAT-0406
Classification: Billing / Charging
Remedy Requested: Apology, Compensation
Amount Requested: £298.01
Action Required: No
Full Report

30th November 2016 / WAT-0412
Classification: Billing / Charging
Remedy Requested: Surface Water Rebate
Amount Requested: Unspecified
Action Required: No
Full Report