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31 Dec 2019 Installation Remedy Requested: Compensation Full Report 24 Dec 2019 Pressure Remedy Requested: Take action - increase pressure Full Report 17 Dec 2019 Supply Remedy Requested: Provide a service - replace sewer Full Report 16 Dec 2019 Problems with measured & unmeasured Remedy Requested: Compensation Full Report 06 Dec 2019 Flooding Remedy Requested: Apology Full Report 29 Nov 2019 Account Information Remedy Requested: Reduce bill Full Report 26 Nov 2019 Infrastructure Remedy Requested: Apology Full Report 25 Nov 2019 Drainage Remedy Requested: Apology Full Report 22 Nov 2019 Account Information Remedy Requested: Take action re bill - waive Full Report 20 Nov 2019 Accuracy Remedy Requested: Compensation Full Report 19 Nov 2019 Pressure Remedy Requested: Compensation Full Report 19 Nov 2019 Problems with measured & unmeasured Remedy Requested: Compensation Full Report 15 Nov 2019 Account Information Remedy Requested: Rebill - waive Full Report 15 Nov 2019 Flooding Remedy Requested: Compensation Full Report 14 Nov 2019 Water Resale Remedy Requested: Compensation Full Report 14 Nov 2019 Flooding Remedy Requested: Apology Full Report 12 Nov 2019 Account Information Remedy Requested: Rebill - waive Full Report 11 Nov 2019 Accuracy Remedy Requested: Compensation Full Report 11 Nov 2019 Problems with measured & unmeasured Remedy Requested: Compensation Full Report 08 Nov 2019 Accuracy Remedy Requested: Compensation Full Report 08 Nov 2019 Problems with measured & unmeasured Remedy Requested: Take action re bill - recalculate Full Report 06 Nov 2019 Pressure Remedy Requested: Compensation Full Report 05 Nov 2019 Accuracy Remedy Requested: Compensation Full Report 01 Nov 2019 Account Information Remedy Requested: Compensation Full Report 28 Oct 2019 Account Information Remedy Requested: Compensation Full Report 28 Oct 2019 Flooding Remedy Requested: Apology Full Report 28 Oct 2019 Supply Remedy Requested: Compensation Full Report 25 Oct 2019 Accuracy Remedy Requested: Reduce bill Full Report 25 Oct 2019 Infrastructure Remedy Requested: Compensation Full Report 23 Oct 2019 Accuracy Remedy Requested: Take Action - Remove Meter Full Report 23 Oct 2019 Supply Remedy Requested: Apology Full Report 22 Oct 2019 Charging Remedy Requested: Rebill - waive Full Report 21 Oct 2019 Accuracy Remedy Requested: Rebill Full Report 18 Oct 2019 Accuracy Remedy Requested: Reduce bill Full Report 18 Oct 2019 Infrastructure Remedy Requested: Compensation Full Report 16 Oct 2019 Pipework Remedy Requested: Apology Full Report 16 Oct 2019 Infrastructure Remedy Requested: Compensation Full Report 16 Oct 2019 Environmental Remedy Requested: Compensation Full Report 14 Oct 2019 Accuracy Remedy Requested: Apology Full Report 11 Oct 2019 Infrastructure Remedy Requested: Compensation Full Report 10 Oct 2019 Surface water Remedy Requested: Take action re bill - allowance Full Report 10 Oct 2019 Infrastructure Remedy Requested: Provide a service - sewer Full Report 10 Oct 2019 Supply Remedy Requested: Compensation Full Report 10 Oct 2019 Accuracy Remedy Requested: Take action re bill - recalculate Full Report 10 Oct 2019 Infrastructure Remedy Requested: Apology Full Report 09 Oct 2019 Accuracy Remedy Requested: Compensation Full Report 07 Oct 2019 Account Information Remedy Requested: Compensation Full Report 04 Oct 2019 Accuracy Remedy Requested: Compensation Full Report 03 Oct 2019 Accuracy Remedy Requested: Provide a service - new pipe Full Report 03 Oct 2019 Accuracy Remedy Requested: Compensation Full Report 03 Oct 2019 Flooding Remedy Requested: Provide a service - flood defences Full Report 30 Sep 2019 Accuracy Remedy Requested: Compensation Full Report 30 Sep 2019 Accuracy Remedy Requested: Reduce bill Full Report 27 Sep 2019 Account Information Remedy Requested: Compensation Full Report 27 Sep 2019 Accuracy Remedy Requested: Provide service - recalculate bill Full Report 25 Sep 2019 Supply Remedy Requested: Compensation Full Report 25 Sep 2019 Account Information Remedy Requested: Compensation Full Report 25 Sep 2019 Infrastructure Remedy Requested: Compensation Full Report 24 Sep 2019 Account Information Remedy Requested: Compensation Full Report 23 Sep 2019 Surface water Remedy Requested: Re-tariff Full Report 23 Sep 2019 Accuracy Remedy Requested: Provide service - recalculate bill Full Report 19 Sep 2019 Accuracy Remedy Requested: Reduce bill Full Report 18 Sep 2019 Supply Remedy Requested: Compensation Full Report 18 Sep 2019 Accuracy Remedy Requested: Rebill - leak allowance Full Report 18 Sep 2019 Accuracy Remedy Requested: Apology Full Report 18 Sep 2019 Account Information Remedy Requested: Apology Full Report 17 Sep 2019 Supply Remedy Requested: Compensation Full Report 16 Sep 2019 Account Information Remedy Requested: Reduce bill Full Report 16 Sep 2019 Flooding Remedy Requested: Compensation Full Report 13 Sep 2019 Accuracy Remedy Requested: Compensation - Interest Full Report 13 Sep 2019 Accuracy Remedy Requested: Compensation Full Report 12 Sep 2019 Infrastructure Remedy Requested: Compensation Full Report 12 Sep 2019 Accuracy Remedy Requested: Compensation Full Report 09 Sep 2019 Account Information Remedy Requested: Compensation Full Report 06 Sep 2019 Accuracy Remedy Requested: Compensation Full Report 06 Sep 2019 Installation Remedy Requested: Apology Full Report 05 Sep 2019 Accuracy Remedy Requested: Compensation Full Report 05 Sep 2019 Accuracy Remedy Requested: Take action re bill - reduce & payment plan Full Report 04 Sep 2019 Accuracy Remedy Requested: Compensation Full Report 03 Sep 2019 Installation Remedy Requested: Rebill - refund Full Report 03 Sep 2019 Accuracy Remedy Requested: Compensation Full Report 02 Sep 2019 Accuracy Remedy Requested: Rebill - waive Full Report 30 Aug 2019 Supply Remedy Requested: Compensation Full Report 29 Aug 2019 Supply Remedy Requested: Apology Full Report 29 Aug 2019 Accuracy Remedy Requested: Apology Full Report 29 Aug 2019 Accuracy Remedy Requested: Rebill - leak allowance Full Report 29 Aug 2019 Accuracy Remedy Requested: Apology Full Report 29 Aug 2019 Accuracy Remedy Requested: Reduce bill Full Report 28 Aug 2019 Infrastructure Remedy Requested: Apology Full Report 27 Aug 2019 Flooding Remedy Requested: Compensation Full Report 22 Aug 2019 Accuracy Remedy Requested: Rebill - rebate Full Report 20 Aug 2019 Accuracy Remedy Requested: Reduce bill Full Report 20 Aug 2019 Accuracy Remedy Requested: Compensation Full Report 19 Aug 2019 Accuracy Remedy Requested: Compensation Full Report 19 Aug 2019 Flooding Remedy Requested: Rebill - leak allowance Full Report 15 Aug 2019 Accuracy Remedy Requested: Rebill Full Report 15 Aug 2019 Account Information Remedy Requested: Apology Full Report 14 Aug 2019 Supply Remedy Requested: Provide a service - relay pipe Full Report 12 Aug 2019 Account Information Remedy Requested: Apology Full Report 12 Aug 2019 Account Information Remedy Requested: Apology Full Report 12 Aug 2019 Accuracy Remedy Requested: Apology Full Report 12 Aug 2019 Installation Remedy Requested: Compensation Full Report 09 Aug 2019 Accuracy Remedy Requested: Compensation Full Report 09 Aug 2019 Surface water Remedy Requested: Compensation Full Report 09 Aug 2019 Accuracy Remedy Requested: Apology Full Report 08 Aug 2019 Flooding Remedy Requested: Compensation Full Report 07 Aug 2019 Surface water Remedy Requested: Compensation Full Report 07 Aug 2019 Water resale Remedy Requested: Provide a service - support Full Report 05 Aug 2019 Supply Remedy Requested: Compensation Full Report 05 Aug 2019 Accuracy Remedy Requested: Compensation Full Report 02 Aug 2019 Pressure Remedy Requested: Provide a service - remove valve Full Report 02 Aug 2019 Water quality Remedy Requested: Take action re quality Full Report 02 Aug 2019 Accuracy Remedy Requested: Compensation Full Report 31 Jul 2019 Accuracy Remedy Requested: Provide a service - support with wholesaler Full Report 31 Jul 2019 Accuracy Remedy Requested: Re-tariff Full Report 31 Jul 2019 Accuracy Remedy Requested: Compensation Full Report 31 Jul 2019 Accuracy Remedy Requested: Rebill - waive Full Report 30 Jul 2019 Accuracy Remedy Requested: Reduce bill Full Report 29 Jul 2019 Accuracy Remedy Requested: Apology Full Report 29 Jul 2019 Supply Remedy Requested: Re-tariff Full Report 29 Jul 2019 Accuracy Remedy Requested: Apology Full Report 29 Jul 2019 Accuracy Remedy Requested: Compensation Full Report 26 Jul 2019 Accuracy Remedy Requested: Apology Full Report 26 Jul 2019 Accuracy Remedy Requested: Compensation Full Report 26 Jul 2019 Infrastructure Remedy Requested: Compensation Full Report 24 Jul 2019 Accuracy Remedy Requested: Apology Full Report 24 Jul 2019 Accuracy Remedy Requested: Take action re bill - cancel charges Full Report 24 Jul 2019 Accuracy Remedy Requested: Take action re bill - cancel charges Full Report 23 Jul 2019 Account Information Remedy Requested: Take action re bill - cancel charges Full Report 22 Jul 2019 Accuracy Remedy Requested: Compensation Full Report 22 Jul 2019 Accuracy Remedy Requested: Compensation Full Report 19 Jul 2019 Accuracy Remedy Requested: Apology Full Report 19 Jul 2019 Infrastructure Remedy Requested: Apology Full Report 18 Jul 2019 Accuracy Remedy Requested: Apology Full Report 18 Jul 2019 Accuracy Remedy Requested: Reduce bill Full Report 16 Jul 2019 Accuracy Remedy Requested: Rebill Full Report 16 Jul 2019 Flooding Remedy Requested: Apology Full Report 15 Jul 2019 Infrastructure Remedy Requested: Compensation Full Report 15 Jul 2019 Accuracy Remedy Requested: Rateable value Full Report 15 Jul 2019 Account Information Remedy Requested: Compensation Full Report 12 Jul 2019 Account Information Remedy Requested: Apology Full Report 11 Jul 2019 Flooding Remedy Requested: Compensation Full Report 11 Jul 2019 Infrastructure Remedy Requested: Rebill - rebate Full Report 08 Jul 2019 Accuracy Remedy Requested: Apology Full Report 08 Jul 2019 Accuracy Remedy Requested: Rebill - refund Full Report 08 Jul 2019 Accuracy Remedy Requested: Compensation Full Report 05 Jul 2019 Account Information Remedy Requested: Compensation Full Report 04 Jul 2019 Account Information Remedy Requested: Compensation Full Report 04 Jul 2019 Supply Remedy Requested: Compensation Full Report 03 Jul 2019 Account Information Remedy Requested: Compensation Full Report 02 Jul 2019 Account Information Remedy Requested: Compensation Full Report 02 Jul 2019 Flooding Remedy Requested: Compensation Full Report 01 Jul 2019 Accuracy Remedy Requested: Take action re bill - cancel charges Full Report 26 Jun 2019 Account Information Remedy Requested: Rebill - rebate Full Report 26 Jun 2019 Account Information Remedy Requested: Take Action - Clear Negative Entries from Credit File Full Report 25 Jun 2019 Surface water Remedy Requested: Compensation Full Report 25 Jun 2019 Account Information Remedy Requested: Rebill - leak allowance Full Report 25 Jun 2019 Flooding Remedy Requested: Provide a service - cleaning Full Report 24 Jun 2019 Accuracy Remedy Requested: Apology Full Report 21 Jun 2019 Accuracy Remedy Requested: Rebill - rebate Full Report 21 Jun 2019 Account Information Remedy Requested: Rebill - waive Full Report 20 Jun 2019 Account Information Remedy Requested: Take action re bill - remove charges Full Report 20 Jun 2019 Account Information Remedy Requested: Apology Full Report 19 Jun 2019 Treatment works Remedy Requested: Apology Full Report 19 Jun 2019 Flooding Remedy Requested: Maintenance Full Report 19 Jun 2019 Infrastructure Remedy Requested: Compensation Full Report 18 Jun 2019 Account Information Remedy Requested: Apology Full Report 17 Jun 2019 Supply Remedy Requested: Provide a service - relay main Full Report 17 Jun 2019 Accuracy Remedy Requested: Apology Full Report 17 Jun 2019 Infrastructure Remedy Requested: Compensation Full Report 17 Jun 2019 Accuracy Remedy Requested: Rebill - waive Full Report 14 Jun 2019 Accuracy Remedy Requested: Apology Full Report 12 Jun 2019 Location Remedy Requested: Provide a service - Relocate meter Full Report 12 Jun 2019 Environmental Remedy Requested: Take action - relay sewer Full Report 11 Jun 2019 Flooding Remedy Requested: Compensation Full Report 11 Jun 2019 Unhelpful CS Remedy Requested: Apology Full Report 11 Jun 2019 Surface Water Remedy Requested: Rebill - rebate Full Report 11 Jun 2019 Unhelpful customer service Remedy Requested: Compensation Full Report 11 Jun 2019 Account Information Remedy Requested: Compensation Full Report 07 Jun 2019 Flooding Remedy Requested: Provide a service - divert sewer Full Report 07 Jun 2019 Supply Remedy Requested: Compensation Full Report 06 Jun 2019 Flooding Remedy Requested: Apology Full Report 04 Jun 2019 Problems with measured & unmeasured Remedy Requested: Apology Full Report 04 Jun 2019 Flooding Remedy Requested: Apology Full Report 04 Jun 2019 Accuracy Remedy Requested: Apology Full Report 31 May 2019 Accuracy Remedy Requested: Rebill - refund Full Report 31 May 2019 Accuracy Remedy Requested: Apology Full Report 31 May 2019 Supply Remedy Requested: Compensation Full Report 31 May 2019 Accuracy Remedy Requested: Compensation Full Report 31 May 2019 Account Information Remedy Requested: Compensation Full Report 31 May 2019 Flooding Remedy Requested: Apology Full Report 29 May 2019 Unhelpful customer service Remedy Requested: Apology Full Report 28 May 2019 Accuracy Remedy Requested: Apology Full Report 23 May 2019 Account Information Remedy Requested: Re-tariff Full Report 23 May 2019 Flooding Remedy Requested: Compensation Full Report 23 May 2019 Infrastructure Remedy Requested: Compensation Full Report 23 May 2019 Account Information Remedy Requested: Take Action - Clear Negative Entries from Credit File Full Report 23 May 2019 Infrastructure Remedy Requested: Compensation Full Report 23 May 2019 Accuracy Remedy Requested: Apology Full Report 17 May 2019 Accuracy Remedy Requested: Take Action - Clear Negative Entries from Credit File Full Report 15 May 2019 Unhelpful CS Remedy Requested: Compensation Full Report 14 May 2019 Accuracy Remedy Requested: Compensation Full Report 14 May 2019 Treatment works Remedy Requested: Compensation Full Report 14 May 2019 Accuracy Remedy Requested: Apology Full Report 14 May 2019 Problems with measured & unmeasured Remedy Requested: Compensation Full Report 10 May 2019 Flooding Remedy Requested: Reduce bill Full Report 09 May 2019 Accuracy Remedy Requested: Compensation Full Report 08 May 2019 Flooding Remedy Requested: Compensation Full Report 07 May 2019 Infrastructure Remedy Requested: Apology Full Report 07 May 2019 Pressure Remedy Requested: Take action re water pressure Full Report 03 May 2019 Accuracy Remedy Requested: Rebill Full Report 03 May 2019 Accuracy Remedy Requested: Rebill - waive Full Report 03 May 2019 Accuracy Remedy Requested: Rebill - waive Full Report 02 May 2019 Installation Remedy Requested: Compensation Full Report 01 May 2019 Accuracy Remedy Requested: Compensation Full Report 01 May 2019 Infrastructure Remedy Requested: Compensation Full Report 01 May 2019 Accuracy Remedy Requested: Rebill - leak allowance Full Report 01 May 2019 Infrastructure Remedy Requested: Compensation Full Report 01 May 2019 Infrastructure Remedy Requested: Apology Full Report 01 May 2019 Accuracy Remedy Requested: Rebill Full Report 26 Apr 2019 Flooding Remedy Requested: Apology Full Report 26 Apr 2019 Supply Remedy Requested: Reduce costs Full Report 26 Apr 2019 Accuracy Remedy Requested: Take Action - Clear Negative Entries from Credit File Full Report 26 Apr 2019 Accuracy Remedy Requested: Compensation Full Report 24 Apr 2019 Accuracy Remedy Requested: Apology Full Report 24 Apr 2019 Accuracy Remedy Requested: Rebill - leak allowance Full Report 24 Apr 2019 Account Information Remedy Requested: Rebill - refund Full Report 24 Apr 2019 Account Information Remedy Requested: Compensation Full Report 24 Apr 2019 Accuracy Remedy Requested: Apology Full Report 23 Apr 2019 Accuracy Remedy Requested: Compensation Full Report 23 Apr 2019 Account Information Remedy Requested: Take Action - Clear Negative Entries from Credit File Full Report 23 Apr 2019 Infrastructure Remedy Requested: Compensation Full Report 17 Apr 2019 Account Information Remedy Requested: Apology Full Report 17 Apr 2019 Infrastructure Remedy Requested: Compensation Full Report 16 Apr 2019 Installation Remedy Requested: Apology Full Report 15 Apr 2019 Surface Water Remedy Requested: Take action - Re bill discount Full Report 15 Apr 2019 Water quality Remedy Requested: Compensation Full Report 15 Apr 2019 Accuracy Remedy Requested: Write off charges Full Report 15 Apr 2019 Flooding Remedy Requested: Compensation Full Report 15 Apr 2019 Water Quality Remedy Requested: Compensation Full Report 15 Apr 2019 Accuracy Remedy Requested: Provide a service - Relocate meter Full Report 15 Apr 2019 Infrastructure Remedy Requested: Provide a service - reinstate drive Full Report 15 Apr 2019 Accuracy Remedy Requested: Re-tariff Full Report 15 Apr 2019 Flooding Remedy Requested: Compensation Full Report 15 Apr 2019 Accuracy Remedy Requested: Rebill Full Report 12 Apr 2019 Accuracy Remedy Requested: Compensation Full Report 11 Apr 2019 Unhelpful customer service Remedy Requested: Compensation Full Report 11 Apr 2019 Pressure Remedy Requested: Apology Full Report 10 Apr 2019 Infrastructure Remedy Requested: Compensation Full Report 09 Apr 2019 Account Information Remedy Requested: Compensation Full Report 09 Apr 2019 Accuracy Remedy Requested: Apology Full Report 09 Apr 2019 Pressure Remedy Requested: Compensation Full Report 04 Apr 2019 Account Information Remedy Requested: Compensation Full Report 03 Apr 2019 Account Information Remedy Requested: Compensation Full Report 03 Apr 2019 Accuracy Remedy Requested: Compensation Full Report 03 Apr 2019 Account Information Remedy Requested: Compensation Full Report 03 Apr 2019 Infrastructure Remedy Requested: Compensation Full Report 01 Apr 2019 Infrastructure Remedy Requested: Compensation Full Report 28 Mar 2019 Pressure Remedy Requested: Provide a service - Infrastructure Full Report 28 Mar 2019 Account Information Remedy Requested: Compensation Full Report 28 Mar 2019 Account Information Remedy Requested: Apology Full Report 28 Mar 2019 New Connection Remedy Requested: Compensation Full Report 28 Mar 2019 Account Information Remedy Requested: Apology Full Report 28 Mar 2019 Account Information Remedy Requested: Change of tariff Full Report 28 Mar 2019 Account Information Remedy Requested: Compensation Full Report 28 Mar 2019 Account Information Remedy Requested: Compensation Full Report 27 Mar 2019 Accuracy Remedy Requested: Provide a service - Meter reading Full Report 25 Mar 2019 Accuracy Remedy Requested: Rebill - leak allowance Full Report 25 Mar 2019 Accuracy Remedy Requested: Rebill - refund Full Report 25 Mar 2019 Accuracy Remedy Requested: Take action re bill - allowance Full Report 25 Mar 2019 Infrastructure Remedy Requested: Compensation Full Report 25 Mar 2019 Accuracy Remedy Requested: Rebill Full Report 25 Mar 2019 Treatment works Remedy Requested: Apology Full Report 20 Mar 2019 Accuracy Remedy Requested: Apology Full Report 18 Mar 2019 Problems with measured & unmeasured Remedy Requested: Rebill - refund Full Report 18 Mar 2019 Unhelpful customer service Remedy Requested: Compensation Full Report 18 Mar 2019 Pressure Remedy Requested: Apology Full Report 15 Mar 2019 Surface water Remedy Requested: Compensation Full Report 15 Mar 2019 Problems with measured & unmeasured Remedy Requested: Rebill - refund Full Report 15 Mar 2019 Account Information Remedy Requested: Rebill - refund Full Report 15 Mar 2019 Account Information Remedy Requested: Take action re bill - allowance Full Report 15 Mar 2019 Problems with measured & unmeasured Remedy Requested: Rebill - refund Full Report 15 Mar 2019 Flooding Remedy Requested: Apology Full Report 15 Mar 2019 Pressure Remedy Requested: Apology Full Report 15 Mar 2019 Supply Remedy Requested: Compensation Full Report 15 Mar 2019 Problems with measured & unmeasured Remedy Requested: Revert to rateable value Full Report 15 Mar 2019 Problems with measured & unmeasured Remedy Requested: Apology Full Report 14 Mar 2019 Infrastructure Remedy Requested: Apology Full Report 14 Mar 2019 Infrastructure Remedy Requested: Compensation Full Report 14 Mar 2019 Problems with measured & unmeasured Remedy Requested: Re-tariff Full Report 13 Mar 2019 Infrastructure Remedy Requested: Compensation Full Report 13 Mar 2019 Flooding Remedy Requested: Compensation Full Report 12 Mar 2019 Flooding Remedy Requested: Compensation Full Report 12 Mar 2019 Flooding Remedy Requested: Compensation Full Report 11 Mar 2019 Supply Remedy Requested: Apology Full Report 07 Mar 2019 Accuracy Remedy Requested: Rebill - leak allowance Full Report 07 Mar 2019 Infrastructure Remedy Requested: Compensation Full Report 06 Mar 2019 Infrastructure Remedy Requested: Compensation Full Report 06 Mar 2019 Account Information Remedy Requested: Take action re bill - allowance Full Report 06 Mar 2019 Infrastructure Remedy Requested: Compensation Full Report 06 Mar 2019 Accuracy Remedy Requested: Compensation Full Report 06 Mar 2019 Account Information Remedy Requested: Compensation Full Report 06 Mar 2019 Account Information Remedy Requested: Rebill Full Report 05 Mar 2019 Accuracy Remedy Requested: Apology Full Report 05 Mar 2019 Environmental Remedy Requested: Apology Full Report 04 Mar 2019 Account Information Remedy Requested: Rebill review Full Report 04 Mar 2019 Account Information Remedy Requested: Rebill - refund Full Report 28 Feb 2019 Infrastructure Remedy Requested: Compensation Full Report 28 Feb 2019 Account Information Remedy Requested: Apology Full Report 28 Feb 2019 Problems with measured & unmeasured Remedy Requested: Take Action - Replace Meter Full Report 28 Feb 2019 Account Information Remedy Requested: Rebill - refund Full Report 28 Feb 2019 New Connection Remedy Requested: Provide a service - Connection Full Report 27 Feb 2019 Accuracy Remedy Requested: Compensation Full Report 27 Feb 2019 Accuracy Remedy Requested: Rebill - waive Full Report 27 Feb 2019 Infrastructure Remedy Requested: Provide a service - replace sewer Full Report 27 Feb 2019 Account Information Remedy Requested: Take Action - Clear Negative Entries from Credit File Full Report 26 Feb 2019 Pressure Remedy Requested: Compensation Full Report 26 Feb 2019 Account Information Remedy Requested: Compensation Full Report 26 Feb 2019 Surface Water Remedy Requested: Rebate - Surface Water Full Report 26 Feb 2019 Account Information Remedy Requested: Apology Full Report 26 Feb 2019 Problems with measured & unmeasured Remedy Requested: Revert to rateable value Full Report 26 Feb 2019 Infrastructure Remedy Requested: Apology Full Report 26 Feb 2019 Infrastructure Remedy Requested: Apology Full Report 22 Feb 2019 Infrastructure Remedy Requested: Compensation Full Report 21 Feb 2019 Account Information Remedy Requested: Compensation Full Report 21 Feb 2019 Accuracy Remedy Requested: Take Action - Clear Negative Entries from Credit File Full Report 20 Feb 2019 Infrastructure Remedy Requested: Provide a service - remove manhole cover Full Report 19 Feb 2019 Accuracy Remedy Requested: Apology Full Report 19 Feb 2019 Account Information Remedy Requested: Re-tariff Full Report 19 Feb 2019 Infrastructure Remedy Requested: Upgrade sewerage system Full Report 18 Feb 2019 Problems with measured & unmeasured Remedy Requested: Apology Full Report 18 Feb 2019 Surface Water Remedy Requested: Rebate - Surface Water Full Report 18 Feb 2019 Accuracy Remedy Requested: Compensation Full Report 18 Feb 2019 Account Information Remedy Requested: Compensation Full Report 18 Feb 2019 Accuracy Remedy Requested: Compensation Full Report 18 Feb 2019 Account Information Remedy Requested: Apology Full Report 18 Feb 2019 Flooding Remedy Requested: Compensation Full Report 15 Feb 2019 Infrastructure Remedy Requested: Compensation Full Report 15 Feb 2019 Flooding Remedy Requested: Compensation Full Report 13 Feb 2019 Account Information Remedy Requested: Compensation Full Report 12 Feb 2019 Accuracy Remedy Requested: Provide service - recalculate bill Full Report 11 Feb 2019 Accuracy Remedy Requested: Take action - Smart meter read frequency Full Report 08 Feb 2019 Pressure Remedy Requested: Provide a service - pressure Full Report 08 Feb 2019 Account Information Remedy Requested: Take Action - Clear Negative Entries from Credit File Full Report 07 Feb 2019 Account Information Remedy Requested: Rebate - Surface Water Full Report 07 Feb 2019 Problems with measured & unmeasured Remedy Requested: Take action re bill - cancel charges Full Report 07 Feb 2019 Account Information Remedy Requested: Rebill - leak allowance Full Report 01 Feb 2019 Problems with measured & unmeasured Remedy Requested: Rebill - leak allowance Full Report 01 Feb 2019 Surface water Remedy Requested: Rebill - refund Full Report 31 Jan 2019 Problems with measured & unmeasured Remedy Requested: Provide a service - meter Full Report 31 Jan 2019 Flooding Remedy Requested: Compensation Full Report 30 Jan 2019 Problems with measured & unmeasured Remedy Requested: Rebill Full Report 30 Jan 2019 Problems with measured & unmeasured Remedy Requested: Rebill - rebate Full Report 30 Jan 2019 Unhelpful customer service Remedy Requested: Rebill - refund Full Report 30 Jan 2019 Problems with measured & unmeasured Remedy Requested: Apology Full Report 29 Jan 2019 Supply Remedy Requested: Apology Full Report 25 Jan 2019 Flooding Remedy Requested: Apology Full Report 25 Jan 2019 Accuracy Remedy Requested: Compensation Full Report 25 Jan 2019 Accuracy Remedy Requested: Apology Full Report 21 Jan 2019 Account Information Remedy Requested: Apology Full Report 21 Jan 2019 Account Information Remedy Requested: Compensation Full Report 21 Jan 2019 Account Information Remedy Requested: Rebill - leak allowance Full Report 21 Jan 2019 Flooding Remedy Requested: Compensation Full Report 21 Jan 2019 Problems with measured & unmeasured Remedy Requested: Rebill Full Report 21 Jan 2019 Accuracy Remedy Requested: Compensation Full Report 17 Jan 2019 Problems with measured & unmeasured Remedy Requested: Apology Full Report 16 Jan 2019 Account Information Remedy Requested: Take action re bill - cancel charges Full Report 16 Jan 2019 Infrastructure Remedy Requested: Compensation Full Report 14 Jan 2019 Infrastructure Remedy Requested: Apology Full Report 14 Jan 2019 Admin Remedy Requested: Compensation Full Report 09 Jan 2019 Flooding Remedy Requested: Compensation Full Report 09 Jan 2019 Problems with measured & unmeasured Remedy Requested: Provide service - recalculate bill Full Report 07 Jan 2019 Supply Remedy Requested: Compensation Full Report 04 Jan 2019 Flooding Remedy Requested: Rebill - leak allowance Full Report 02 Jan 2019 Infrastructure Remedy Requested: Take action - refuse to divert main Full Report 02 Jan 2019 Flooding Remedy Requested: Compensation Full Report 02 Jan 2019 Water quality Remedy Requested: Compensation Full Report 02 Jan 2019 Problems with measured & unmeasured Remedy Requested: Rebate - Surface Water Full Report 02 Jan 2019 Problems with measured & unmeasured Remedy Requested: Apology Full Report 02 Jan 2019 Problems with measured & unmeasured Remedy Requested: Apology Full Report 28 Dec 2018 Surface water drainage Remedy Requested: Provide a service - Reinstate Full Report 27 Dec 2018 Problems with measured & unmeasured Remedy Requested: Rebill - leak allowance Full Report 24 Dec 2018 Unhelpful CS Remedy Requested: Compensation Full Report 24 Dec 2018 Account Information Remedy Requested: Apology Full Report 24 Dec 2018 Account Information Remedy Requested: Rebate - Surface Water Full Report 24 Dec 2018 Infrastructure Remedy Requested: Rebate - Surface Water Full Report 20 Dec 2018 Installation Remedy Requested: Compensation Full Report 19 Dec 2018 Infrastructure Remedy Requested: Provide a service Full Report 19 Dec 2018 Problems with measured & unmeasured Remedy Requested: Apology Full Report 19 Dec 2018 Pressure Remedy Requested: Compensation Full Report 18 Dec 2018 Surface Water Remedy Requested: Rebate - Surface Water Full Report 18 Dec 2018 Flooding Remedy Requested: Apology Full Report 18 Dec 2018 Account Information Remedy Requested: Compensation Full Report 18 Dec 2018 Installation Remedy Requested: Compensation Full Report 18 Dec 2018 Surface Water Remedy Requested: Rebate - Surface Water Full Report 18 Dec 2018 Problems with measured & unmeasured Remedy Requested: Rebill - rebate Full Report 18 Dec 2018 Problems with measured & unmeasured Remedy Requested: Compensation Full Report 18 Dec 2018 Account Information Remedy Requested: Compensation Full Report 13 Dec 2018 Problems with measured & unmeasured Remedy Requested: Compensation Full Report 12 Dec 2018 Problems with measured & unmeasured Remedy Requested: Compensation Full Report 11 Dec 2018 Water Quality Remedy Requested: Apology Full Report 11 Dec 2018 Pressure Remedy Requested: Compensation Full Report 11 Dec 2018 Installation Remedy Requested: Apology Full Report 11 Dec 2018 Flooding Remedy Requested: Provide a service - Sewer inspection Full Report 10 Dec 2018 Infrastructure Remedy Requested: Compensation Full Report 10 Dec 2018 Flooding Remedy Requested: Apology Full Report 10 Dec 2018 Problems with measured & unmeasured Remedy Requested: Rebill - refund Full Report 07 Dec 2018 Flooding Remedy Requested: Compensation Full Report 07 Dec 2018 Infrastructure Remedy Requested: Apology Full Report 06 Dec 2018 Problems with measured & unmeasured Remedy Requested: Rebill - rebate Full Report 06 Dec 2018 Problems with measured & unmeasured Remedy Requested: Compensation Full Report 06 Dec 2018 Problems with measured & unmeasured Remedy Requested: Apology Full Report 06 Dec 2018 Account Information Remedy Requested: Apology Full Report 06 Dec 2018 Problems with measured & unmeasured Remedy Requested: Apology Full Report 06 Dec 2018 Installation Remedy Requested: Compensation Full Report 06 Dec 2018 Account Information Remedy Requested: Compensation Full Report 03 Dec 2018 Environmental Remedy Requested: Compensation Full Report 03 Dec 2018 Problems with measured & unmeasured Remedy Requested: Compensation Full Report 03 Dec 2018 Surface Water Remedy Requested: Rebate - Surface Water Full Report 03 Dec 2018 Pressure Remedy Requested: Compensation Full Report 03 Dec 2018 Problems with measured & unmeasured Remedy Requested: Rebill Full Report 03 Dec 2018 Problems with measured & unmeasured Remedy Requested: Compensation Full Report 30 Nov 2018 Supply Remedy Requested: Rebill Full Report 30 Nov 2018 Problems with measured & unmeasured Remedy Requested: Rebill Full Report 30 Nov 2018 Problems with measured & unmeasured Remedy Requested: Rebill - leak allowance Full Report 29 Nov 2018 Problems with measured & unmeasured Remedy Requested: Rebill - Back date AHC Full Report 27 Nov 2018 Supply Remedy Requested: Adopt pipe Full Report 27 Nov 2018 Problems with measured & unmeasured Remedy Requested: Re-tariff Full Report 27 Nov 2018 Infrastructure Remedy Requested: Compensation Full Report 27 Nov 2018 Account Information Remedy Requested: Rebate - Surface Water Full Report 27 Nov 2018 Problems with measured & unmeasured Remedy Requested: Rebill - refund Full Report 22 Nov 2018 Flooding Remedy Requested: Compensation Full Report 22 Nov 2018 Infrastructure Remedy Requested: Compensation Full Report 19 Nov 2018 Infrastructure Remedy Requested: Provide a service - Sewer inspection Full Report 19 Nov 2018 Problems with measured & unmeasured Remedy Requested: Apology Full Report 19 Nov 2018 Environmental Remedy Requested: Take action re odour nuisance Full Report 19 Nov 2018 Problems with measured & unmeasured Remedy Requested: Rebill - Lower Standing Charge Full Report 16 Nov 2018 Supply Remedy Requested: Compensation Full Report 16 Nov 2018 Problems with measured & unmeasured Remedy Requested: Rebate - Surface Water Full Report 16 Nov 2018 Installation Remedy Requested: Take Action - Change Meter Full Report 15 Nov 2018 Problems with measured & unmeasured Remedy Requested: Rebill - leak allowance Full Report 15 Nov 2018 Accuracy Remedy Requested: Apology Full Report 15 Nov 2018 Problems with measured & unmeasured Remedy Requested: Apology Full Report 13 Nov 2018 Infrastructure Remedy Requested: Apology Full Report 13 Nov 2018 Problems with measured & unmeasured Remedy Requested: Rebill - leak allowance Full Report 13 Nov 2018 Problems with measured & unmeasured Remedy Requested: Rebill Full Report 12 Nov 2018 Problems with measured & unmeasured Remedy Requested: Compensation Full Report 12 Nov 2018 Account Information Remedy Requested: Apology Full Report 12 Nov 2018 Account Information Remedy Requested: Rebill Full Report 12 Nov 2018 Infrastructure Remedy Requested: Compensation Full Report 12 Nov 2018 Problems with measured & unmeasured Remedy Requested: Compensation Full Report 12 Nov 2018 Problems with measured & unmeasured Remedy Requested: Rebate - Sewerage Full Report 12 Nov 2018 Supply Remedy Requested: Compensation Full Report 12 Nov 2018 Problems with measured & unmeasured Remedy Requested: Compensation Full Report 12 Nov 2018 Problems with measured & unmeasured Remedy Requested: Compensation Full Report 12 Nov 2018 Problems with measured & unmeasured Remedy Requested: Rebill - leak allowance Full Report 09 Nov 2018 Pressure Remedy Requested: Compensation Full Report 08 Nov 2018 Accuracy Remedy Requested: Rebill - rebate Full Report 08 Nov 2018 Flooding Remedy Requested: Apology Full Report 08 Nov 2018 Problems with measured & unmeasured Remedy Requested: Rebill Full Report 08 Nov 2018 Flooding Remedy Requested: Compensation Full Report 08 Nov 2018 Infrastructure Remedy Requested: Apology Full Report 07 Nov 2018 Problems with measured & unmeasured Remedy Requested: Rebill - leak allowance Full Report 07 Nov 2018 Pressure Remedy Requested: Compensation Full Report 07 Nov 2018 Account Information Remedy Requested: Rebate - Surface Water Full Report 06 Nov 2018 Surface Water Remedy Requested: Rebill - rebate Full Report 06 Nov 2018 Accuracy Remedy Requested: Compensation Full Report 05 Nov 2018 Supply Remedy Requested: Apology Full Report 05 Nov 2018 Account Information Remedy Requested: Rebill - refund Full Report 01 Nov 2018 Problems with measured & unmeasured Remedy Requested: Rebill - Back date AHC Full Report 01 Nov 2018 Infrastructure Remedy Requested: Compensation Full Report 01 Nov 2018 Problems with measured & unmeasured Remedy Requested: Rebill - rebate Full Report 01 Nov 2018 Pressure Remedy Requested: Compensation Full Report 01 Nov 2018 Problems with measured & unmeasured Remedy Requested: Rebill - refund Full Report 31 Oct 2018 Infrastructure Remedy Requested: Compensation Full Report 30 Oct 2018 Problems with measured & unmeasured Remedy Requested: Rebill - rebate Full Report 29 Oct 2018 Infrastructure Remedy Requested: Compensation Full Report 29 Oct 2018 Problems with measured & unmeasured Remedy Requested: Rebill - leak allowance Full Report 29 Oct 2018 Accuracy Remedy Requested: Compensation Full Report 26 Oct 2018 Installation Remedy Requested: Apology Full Report 26 Oct 2018 Accuracy Remedy Requested: Take action re data sharing Full Report 26 Oct 2018 Problems with measured & unmeasured Remedy Requested: Apology Full Report 26 Oct 2018 Problems with measured & unmeasured Remedy Requested: Apology Full Report 26 Oct 2018 Problems with measured & unmeasured Remedy Requested: Compensation Full Report 25 Oct 2018 Infrastructure Remedy Requested: Provide a service - renewal Full Report 25 Oct 2018 Problems with measured & unmeasured Remedy Requested: Provide a service - Relocate meter Full Report 25 Oct 2018 Problems with measured & unmeasured Remedy Requested: Rebill - refund Full Report 25 Oct 2018 Problems with measured & unmeasured Remedy Requested: Rebill - leak allowance Full Report 25 Oct 2018 Pressure Remedy Requested: Compensation Full Report 24 Oct 2018 Account Information Remedy Requested: Rebill Full Report 24 Oct 2018 Problems with measured & unmeasured Remedy Requested: Compensation Full Report 24 Oct 2018 Infrastructure Remedy Requested: Compensation Full Report 23 Oct 2018 Problems with measured & unmeasured Remedy Requested: Rebate - Surface Water Full Report 23 Oct 2018 Problems with measured & unmeasured Remedy Requested: Rebill - rebate Full Report 23 Oct 2018 Infrastructure Remedy Requested: Compensation Full Report 22 Oct 2018 Problems with measured & unmeasured Remedy Requested: Compensation Full Report 22 Oct 2018 Unhelpful CS Remedy Requested: Provide a service Full Report 18 Oct 2018 Infrastructure Remedy Requested: Allow customer to replace manhole cover Full Report 18 Oct 2018 Supply Remedy Requested: Provide a service - renewal Full Report 18 Oct 2018 Infrastructure Remedy Requested: Apology Full Report 16 Oct 2018 Accuracy Remedy Requested: Rebill - leak allowance Full Report 16 Oct 2018 Supply Remedy Requested: Apology Full Report 16 Oct 2018 Problems with measured & unmeasured Remedy Requested: Rebill - rebate Full Report 16 Oct 2018 Problems with measured & unmeasured Remedy Requested: Rebill - refund Full Report 16 Oct 2018 Problems with measured & unmeasured Remedy Requested: Rebill - leak allowance Full Report 16 Oct 2018 Installation Remedy Requested: Compensation Full Report 16 Oct 2018 Infrastructure Remedy Requested: Provide a service - adopt SPS Full Report 11 Oct 2018 Problems with measured & unmeasured Remedy Requested: Compensation Full Report 11 Oct 2018 Pressure Remedy Requested: Adopt pipe Full Report 11 Oct 2018 Problems with measured & unmeasured Remedy Requested: Admission of liability Full Report 10 Oct 2018 Flooding Remedy Requested: Provide a service - manhole & SPS Full Report 09 Oct 2018 Problems with measured & unmeasured Remedy Requested: Compensation Full Report 09 Oct 2018 Infrastructure Remedy Requested: Compensation Full Report 09 Oct 2018 Problems with measured & unmeasured Remedy Requested: Refund Full Report 08 Oct 2018 Problems with measured & unmeasured Remedy Requested: Refund - AHC Full Report 08 Oct 2018 Problems with measured & unmeasured Remedy Requested: Rebill - rebate Full Report 08 Oct 2018 Problems with measured & unmeasured Remedy Requested: Provide a service - meter Full Report 04 Oct 2018 Accuracy Remedy Requested: Rebill Full Report 03 Oct 2018 Accuracy Remedy Requested: Compensation Full Report 03 Oct 2018 Problems with measured & unmeasured Remedy Requested: Rebill Full Report 03 Oct 2018 Accuracy Remedy Requested: Rebate - Surface Water Full Report 03 Oct 2018 Problems with measured & unmeasured Remedy Requested: Refund Full Report 02 Oct 2018 Installation Remedy Requested: Compensation Full Report 02 Oct 2018 Problems with measured & unmeasured Remedy Requested: Compensation Full Report 02 Oct 2018 Accuracy Remedy Requested: Rebill - rebate Full Report 02 Oct 2018 Accuracy Remedy Requested: Rebill Full Report 28 Sep 2018 Account Information Remedy Requested: Rebill - waive Full Report 26 Sep 2018 Problems with measured & unmeasured Remedy Requested: Re-tariff Full Report 25 Sep 2018 Flooding Remedy Requested: Compensation Full Report 25 Sep 2018 Infrastructure Remedy Requested: Apology Full Report 25 Sep 2018 Infrastructure Remedy Requested: Apology Full Report 21 Sep 2018 Infrastructure Remedy Requested: Apology Full Report 19 Sep 2018 Problems with measured & unmeasured Remedy Requested: Rebill - backdate Full Report 19 Sep 2018 Accuracy Remedy Requested: Rebill - leak allowance Full Report 19 Sep 2018 Problems with measured & unmeasured Remedy Requested: Rebill - leak allowance Full Report 19 Sep 2018 Infrastructure Remedy Requested: Compensation Full Report 19 Sep 2018 Surface Water Remedy Requested: Reduce bill Full Report 17 Sep 2018 Problems with measured & unmeasured Remedy Requested: Take action - Leakage Full Report 17 Sep 2018 Infrastructure Remedy Requested: Compensation Full Report 17 Sep 2018 Infrastructure Remedy Requested: Compensation Full Report 17 Sep 2018 Flooding Remedy Requested: Compensation Full Report 17 Sep 2018 Flooding Remedy Requested: Compensation Full Report 17 Sep 2018 Problems with measured & unmeasured Remedy Requested: Rebill - refund Full Report 17 Sep 2018 Flooding Remedy Requested: Provide a service Full Report 13 Sep 2018 Unhelpful CS Remedy Requested: Re-tariff Full Report 11 Sep 2018 Supply Remedy Requested: Compensation Full Report 11 Sep 2018 Problems with measured & unmeasured Remedy Requested: Apology Full Report 11 Sep 2018 Problems with measured & unmeasured Remedy Requested: Compensation Full Report 11 Sep 2018 Accuracy Remedy Requested: Apology Full Report 11 Sep 2018 Problems with measured & unmeasured Remedy Requested: Rebate - Surface Water Full Report 07 Sep 2018 Problems with measured & unmeasured Remedy Requested: Apology Full Report 07 Sep 2018 Flooding Remedy Requested: Compensation - Distress/Inconvenience Full Report 07 Sep 2018 Non-Reg Remedy Requested: Provide a service - Reinstate Full Report 07 Sep 2018 Infrastructure Remedy Requested: Apology Full Report 05 Sep 2018 Accuracy Remedy Requested: Apology Full Report 05 Sep 2018 Problems with measured & unmeasured Remedy Requested: Rebill - rebate Full Report 05 Sep 2018 Flooding Remedy Requested: Compensation Full Report 05 Sep 2018 Problems with measured & unmeasured Remedy Requested: Apology Full Report 30 Aug 2018 Problems with measured & unmeasured Remedy Requested: Apology Full Report 30 Aug 2018 Flooding Remedy Requested: Take Action - Repair Pipe Full Report 29 Aug 2018 Infrastructure Remedy Requested: Compensation Full Report 29 Aug 2018 Flooding Remedy Requested: Compensation Full Report 29 Aug 2018 Problems with measured & unmeasured Remedy Requested: Rebill - rebate Full Report 23 Aug 2018 Problems with measured & unmeasured Remedy Requested: Compensation Full Report 21 Aug 2018 Infrastructure Remedy Requested: Provide a service - Relocate meter Full Report 21 Aug 2018 Problems with measured & unmeasured Remedy Requested: Compensation Full Report 20 Aug 2018 Account Information Remedy Requested: Take Action - Clear Negative Entries from Credit File Full Report 20 Aug 2018 Accuracy Remedy Requested: Compensation Full Report 20 Aug 2018 Account Information Remedy Requested: Rebill - refund Full Report 16 Aug 2018 Problems with measured & unmeasured Remedy Requested: Compensation Full Report 10 Aug 2018 Quality Remedy Requested: Compensation Full Report 10 Aug 2018 Account Information Remedy Requested: Compensation Full Report 10 Aug 2018 Infrastructure Remedy Requested: Compensation Full Report 10 Aug 2018 Surface Water Remedy Requested: Apology Full Report 10 Aug 2018 Problems with measured & unmeasured Remedy Requested: Provide a service - Billing Full Report 06 Aug 2018 Infrastructure Remedy Requested: Apology Full Report 06 Aug 2018 Problems with measured & unmeasured Remedy Requested: Rebill - leak allowance Full Report 06 Aug 2018 Problems with measured & unmeasured Remedy Requested: Compensation Full Report 02 Aug 2018 Infrastructure Remedy Requested: Compensation Full Report 02 Aug 2018 Accuracy Remedy Requested: Refund Full Report 02 Aug 2018 Problems with measured & unmeasured Remedy Requested: Take action Full Report 27 Jul 2018 Problems with measured & unmeasured Remedy Requested: Compensation Full Report 27 Jul 2018 Problems with measured & unmeasured Remedy Requested: Rebill Full Report 27 Jul 2018 Problems with measured & unmeasured Remedy Requested: Compensation Full Report 26 Jul 2018 Flooding Remedy Requested: Apology Full Report 26 Jul 2018 Problems with measured & unmeasured Remedy Requested: Apology Full Report 25 Jul 2018 Problems with measured & unmeasured Remedy Requested: Rebill - rebate Full Report 24 Jul 2018 B&C Water Resale Remedy Requested: Rebill Full Report 20 Jul 2018 Problems with measured & unmeasured Remedy Requested: Compensation Full Report 19 Jul 2018 Problems with measured & unmeasured Remedy Requested: Rebill Full Report 18 Jul 2018 Flooding Remedy Requested: Apology Full Report 18 Jul 2018 Problems with measured & unmeasured Remedy Requested: Compensation Full Report 13 Jul 2018 Supply Remedy Requested: Rebill Full Report 12 Jul 2018 Flooding Remedy Requested: Take action Full Report 10 Jul 2018 Problems with measured & unmeasured Remedy Requested: Compensation Full Report 10 Jul 2018 Accuracy Remedy Requested: Compensation Full Report 10 Jul 2018 Supply Remedy Requested: Apology Full Report 05 Jul 2018 Infrastructure Remedy Requested: Compensation Full Report 05 Jul 2018 Flooding Remedy Requested: Compensation Full Report 05 Jul 2018 Problems with measured & unmeasured Remedy Requested: Take action - credit ref agencies Full Report 28 Jun 2018 Problems with measured & unmeasured Remedy Requested: Compensation Full Report 27 Jun 2018 Problems with measured & unmeasured Remedy Requested: Apology Full Report 27 Jun 2018 Problems with measured & unmeasured Remedy Requested: Apology Full Report 27 Jun 2018 Infrastructure Remedy Requested: Provide a service - Connection Full Report 25 Jun 2018 Problems with measured & unmeasured Remedy Requested: Rebill - backdate Full Report 25 Jun 2018 Problems with measured & unmeasured Remedy Requested: Rebill - leak allowance Full Report 25 Jun 2018 Problems with measured & unmeasured Remedy Requested: Rebill - refund Full Report 21 Jun 2018 Flooding Remedy Requested: Compensation Full Report 20 Jun 2018 Accuracy Remedy Requested: Rebill - leak allowance Full Report 20 Jun 2018 Problems with measured & unmeasured Remedy Requested: Compensation Full Report 18 Jun 2018 Installation Remedy Requested: Take Action - Remove Meter Full Report 18 Jun 2018 Problems with measured & unmeasured Remedy Requested: Compensation Full Report 15 Jun 2018 Problems with measured & unmeasured Remedy Requested: Compensation Full Report 12 Jun 2018 Unhelpful CS Remedy Requested: Take action - credit ref agencies Full Report 12 Jun 2018 Problems with measured & unmeasured Remedy Requested: Rebill - rebate Full Report 08 Jun 2018 Problems with measured & unmeasured Remedy Requested: Compensation Full Report 08 Jun 2018 Account Information Remedy Requested: Rebill - refund Full Report 05 Jun 2018 Flooding Remedy Requested: Compensation Full Report 05 Jun 2018 Problems with measured & unmeasured Remedy Requested: Rebill - refund Full Report 04 Jun 2018 Account Information Remedy Requested: Take Action - Clear Negative Entries from Credit File Full Report 31 May 2018 Flooding Remedy Requested: Compensation Full Report 31 May 2018 Infrastructure Remedy Requested: Apology Full Report 30 May 2018 Flooding Remedy Requested: Compensation Full Report 30 May 2018 Infrastructure Remedy Requested: Apology Full Report 29 May 2018 Problems with measured & unmeasured Remedy Requested: Take action re bill - Charge on RV Full Report 24 May 2018 Problems with measured & unmeasured Remedy Requested: Compensation Full Report 23 May 2018 Water Quality Remedy Requested: Compensation Full Report 22 May 2018 Flooding Remedy Requested: Compensation Full Report 17 May 2018 Problems with measured & unmeasured Remedy Requested: Apology Full Report 17 May 2018 Problems with measured & unmeasured Remedy Requested: Compensation Full Report 14 May 2018 Problems with measured & unmeasured Remedy Requested: Rebill - refund Full Report 11 May 2018 Flooding Remedy Requested: Apology Full Report 09 May 2018 Account Information Remedy Requested: Compensation Full Report 09 May 2018 Account Information Remedy Requested: Compensation Full Report 03 May 2018 Problems with measured & unmeasured Remedy Requested: Compensation Full Report 03 May 2018 Sewerage Remedy Requested: Take action Full Report 03 May 2018 Problems with measured & unmeasured Remedy Requested: Take action Full Report 03 May 2018 Surface water Remedy Requested: Rebill - rebate Full Report 03 May 2018 Account Information Remedy Requested: Apology Full Report 01 May 2018 Problems with measured & unmeasured Remedy Requested: Apology Full Report 30 Apr 2018 Pressure Remedy Requested: Compensation Full Report 26 Apr 2018 Infrastructure Remedy Requested: Compensation Full Report 23 Apr 2018 Accuracy Remedy Requested: Compensation Full Report 23 Apr 2018 Flooding Remedy Requested: Compensation Full Report 23 Apr 2018 Infrastructure Remedy Requested: Provide a service - new pipe Full Report 20 Apr 2018 Billing & charging Remedy Requested: Rebill Full Report 20 Apr 2018 Problems with measured & unmeasured Remedy Requested: Rebill Full Report 16 Apr 2018 Surface water Remedy Requested: Rebill - rebate Full Report 16 Apr 2018 Infrastructure Remedy Requested: Rebill - leak allowance Full Report 13 Apr 2018 Problems with measured & unmeasured Remedy Requested: Apology Full Report 09 Apr 2018 Accuracy Remedy Requested: Compensation Full Report 09 Apr 2018 Problems with measured & unmeasured Remedy Requested: Apology Full Report 06 Apr 2018 Flooding Remedy Requested: Compensation Full Report 05 Apr 2018 Infrastructure Remedy Requested: Rebill Full Report 04 Apr 2018 Billing & charging Remedy Requested: Compensation Full Report 04 Apr 2018 Problems with measured & unmeasured Remedy Requested: Compensation Full Report 29 Mar 2018 Surface Water Remedy Requested: Apology Full Report 29 Mar 2018 Problems with measured & unmeasured Remedy Requested: Compensation Full Report 29 Mar 2018 Supply Remedy Requested: Apology Full Report 26 Mar 2018 Problems with measured & unmeasured Remedy Requested: Apology Full Report 26 Mar 2018 Account Information Remedy Requested: Apology Full Report 22 Mar 2018 Problems with measured & unmeasured Remedy Requested: Compensation Full Report 21 Mar 2018 Flooding Remedy Requested: Compensation Full Report 21 Mar 2018 Account Information Remedy Requested: Take action - Make bill disability friendly Full Report 21 Mar 2018 Surface Water Remedy Requested: Rebill - rebate Full Report 21 Mar 2018 Problems with measured & unmeasured Remedy Requested: Rebill - refund Full Report 21 Mar 2018 Problems with measured & unmeasured Remedy Requested: Apology Full Report 20 Mar 2018 Problems with measured & unmeasured Remedy Requested: Take action - Leakage Full Report 16 Mar 2018 Water Quality Remedy Requested: Compensation Full Report 14 Mar 2018 Problems with measured & unmeasured Remedy Requested: Take Action - Clear Negative Entries from Credit File Full Report 13 Mar 2018 Problems with measured & unmeasured Remedy Requested: Take Action - Clear Negative Entries from Credit File Full Report 13 Mar 2018 Infrastructure Remedy Requested: Compensation Full Report 08 Mar 2018 Infrastructure Remedy Requested: Repair damage Full Report 07 Mar 2018 Accuracy Remedy Requested: Re-bill - No actions above the metered rate Full Report 05 Mar 2018 Problems with measured & unmeasured Remedy Requested: Apology Full Report 05 Mar 2018 Problems with measured & unmeasured Remedy Requested: Apology Full Report 05 Mar 2018 Infrastructure Remedy Requested: Take action - Repair drive Full Report 02 Mar 2018 Problems with measured & unmeasured Remedy Requested: Apology Full Report 02 Mar 2018 Problems with measured & unmeasured Remedy Requested: Rebill - refund Full Report 02 Mar 2018 Problems with measured & unmeasured Remedy Requested: Apology Full Report 02 Mar 2018 Account Information Remedy Requested: Compensation Full Report 28 Feb 2018 Infrastructure Remedy Requested: Apology Full Report 27 Feb 2018 Account Information Remedy Requested: Rebill - rebate Full Report 27 Feb 2018 Problems with measured & unmeasured Remedy Requested: Re-tariff Full Report 26 Feb 2018 Accuracy Remedy Requested: Rebill - Lower Standing Charge Full Report 23 Feb 2018 Infrastructure Remedy Requested: Compensation Full Report 23 Feb 2018 Infrastructure Remedy Requested: Apology Full Report 21 Feb 2018 Accuracy Remedy Requested: Rebill - refund Full Report 21 Feb 2018 Accuracy Remedy Requested: Apology Full Report 21 Feb 2018 Flooding Remedy Requested: Take action - Repair asset Full Report 16 Feb 2018 Infrastructure Remedy Requested: Compensation Full Report 16 Feb 2018 Infrastructure Remedy Requested: Compensation Full Report 15 Feb 2018 Accuracy Remedy Requested: Rebill - rebate Full Report 14 Feb 2018 Accuracy Remedy Requested: Rebill - rebate Full Report 12 Feb 2018 Account Information Remedy Requested: Compensation Full Report 12 Feb 2018 Account Information Remedy Requested: Apology Full Report 08 Feb 2018 Pressure Remedy Requested: Take action - Leakage Full Report 07 Feb 2018 Account Information Remedy Requested: Rebill - rebate Full Report 02 Feb 2018 Infrastructure Remedy Requested: Compensation Full Report 31 Jan 2018 Flooding Remedy Requested: Provide a service - prevent flooding Full Report 30 Jan 2018 Accuracy Remedy Requested: Apology Full Report 26 Jan 2018 Account Information Remedy Requested: Take Action - Clear Negative Entries from Credit File Full Report 25 Jan 2018 Infrastructure Remedy Requested: Apology Full Report 24 Jan 2018 Accuracy Remedy Requested: Rebate - Sewerage Full Report 19 Jan 2018 Environmental Remedy Requested: Take Action - Acquire Land Full Report 19 Jan 2018 Account Information Remedy Requested: Rebill - rebate Full Report 18 Jan 2018 Problems with measured & unmeasured Remedy Requested: Rebill - rebate Full Report 15 Jan 2018 Pressure Remedy Requested: Apology Full Report 15 Jan 2018 Environmental Remedy Requested: Compensation Full Report 12 Jan 2018 Infrastructure Remedy Requested: Apology Full Report 05 Jan 2018 Account Information Remedy Requested: Compensation Full Report 04 Jan 2018 Accuracy Remedy Requested: Apology Full Report 03 Jan 2018 Account Information Remedy Requested: Provide service - recalculate bill Full Report 02 Jan 2018 Accuracy Remedy Requested: Compensation Full Report 02 Jan 2018 Accuracy Remedy Requested: Compensation Full Report 02 Jan 2018 Accuracy Remedy Requested: Apology Full Report 22 Dec 2017 Surface Water Remedy Requested: Rebill - rebate Full Report 22 Dec 2017 Problems with measured & unmeasured Remedy Requested: Compensation Full Report 20 Dec 2017 Account Information Remedy Requested: Provide a service Full Report 14 Dec 2017 Accuracy Remedy Requested: Address possible leak Full Report 07 Dec 2017 Accuracy Remedy Requested: Rebill - waive Full Report 01 Dec 2017 Account Information Remedy Requested: Compensation Full Report 01 Dec 2017 Problems with measured & unmeasured Remedy Requested: Apology Full Report 30 Nov 2017 Accuracy, Location, Installation Remedy Requested: Compensation Full Report 28 Nov 2017 Surface Water Remedy Requested: Rebill Full Report 27 Nov 2017 Account Information Remedy Requested: Apology Full Report 22 Nov 2017 Infrastructure Remedy Requested: Apology Full Report 22 Nov 2017 Account Information Remedy Requested: Rebill Full Report 20 Nov 2017 Installation Remedy Requested: Compensation Full Report 16 Nov 2017 Other, Infra, Supply, Non-Reg Treatment Remedy Requested: Compensation Full Report 13 Nov 2017 Problems with measured & unmeasured Remedy Requested: Rebill Full Report 13 Nov 2017 Installation Remedy Requested: Rebill Full Report 10 Nov 2017 Installation Remedy Requested: Take Action - Replace Meter Full Report 08 Nov 2017 Accuracy Remedy Requested: Apology Full Report 08 Nov 2017 Problems with measured & unmeasured Remedy Requested: Apology Full Report 08 Nov 2017 Surface Water Remedy Requested: Rebill - rebate Full Report 06 Nov 2017 Environmental Remedy Requested: Compensation Full Report 03 Nov 2017 Remedy Requested: None Full Report 31 Oct 2017 Account Information Remedy Requested: Compensation Full Report 30 Oct 2017 Accuracy, Location, Installation Remedy Requested: Take Action - Remove Meter Full Report 30 Oct 2017 Flooding Remedy Requested: Compensation Full Report 30 Oct 2017 Problems with measured & unmeasured Remedy Requested: Compensation Full Report 26 Oct 2017 Accuracy Remedy Requested: Apology Full Report 25 Oct 2017 Account Information Remedy Requested: Compensation Full Report 25 Oct 2017 Flooding Remedy Requested: Apology Full Report 25 Oct 2017 Remedy Requested: None Full Report 18 Oct 2017 Flooding Remedy Requested: Apology Full Report 16 Oct 2017 Problems with measured & unmeasured Remedy Requested: Apology Full Report 13 Oct 2017 Other, Infra, Supply, Non-reg Treatment Remedy Requested: Provide a service Full Report 06 Oct 2017 Problems with measured & unmeasured Remedy Requested: Apology Full Report 05 Oct 2017 Problems with measured & unmeasured Remedy Requested: Apology Full Report 01 Oct 2017 Flooding Remedy Requested: Compensation Full Report 29 Sep 2017 Infrastructure Remedy Requested: Compensation Full Report 28 Sep 2017 Infrastructure Remedy Requested: Compensation Full Report 18 Sep 2017 Environmental Remedy Requested: Apology Full Report 14 Sep 2017 Supply Remedy Requested: Compensation Full Report 14 Sep 2017 Environmental Remedy Requested: Apology Full Report 12 Sep 2017 Infrastructure Remedy Requested: Provide a service Full Report 08 Sep 2017 Account Information Remedy Requested: Rebill Full Report 08 Sep 2017 Infrastructure Remedy Requested: Provide a service Full Report 08 Sep 2017 Infrastructure Remedy Requested: Apology Full Report 06 Sep 2017 Surface Water Remedy Requested: Apology Full Report 06 Sep 2017 Flooding Remedy Requested: Apology Full Report 31 Aug 2017 Account Information Remedy Requested: Rebill - refund Full Report 30 Aug 2017 Problems with measured & unmeasured Remedy Requested: Compensation Full Report 30 Aug 2017 Infrastructure Remedy Requested: Apology Full Report 29 Aug 2017 Account Information Remedy Requested: Apology Full Report 25 Aug 2017 Remedy Requested: None Full Report 25 Aug 2017 Unhelpful CS Remedy Requested: None Full Report 21 Aug 2017 Flooding Remedy Requested: Compensation Full Report 21 Aug 2017 Supply Remedy Requested: Provide a service Full Report 18 Aug 2017 Problems with measured & unmeasured Remedy Requested: Compensation Full Report 16 Aug 2017 Pressure Remedy Requested: Apology Full Report 15 Aug 2017 Flooding Remedy Requested: Take Action - Admit Liability Full Report 15 Aug 2017 Pressure Remedy Requested: Compensation Full Report 15 Aug 2017 Flooding Remedy Requested: Compensation Full Report 14 Aug 2017 Installation Remedy Requested: Compensation Full Report 10 Aug 2017 Account Information Remedy Requested: Take action Full Report 09 Aug 2017 Flooding Remedy Requested: Provide a service Full Report 08 Aug 2017 Surface Water Remedy Requested: Rebill - rebate Full Report 04 Aug 2017 Account Information Remedy Requested: Apology Full Report 04 Aug 2017 Surface Water Remedy Requested: No remedy found Full Report 03 Aug 2017 Flooding Remedy Requested: Compensation Full Report 03 Aug 2017 Account Information Remedy Requested: Apology Full Report 26 Jul 2017 Pressure Remedy Requested: Compensation Full Report 26 Jul 2017 Account Information Remedy Requested: Apology Full Report 26 Jul 2017 Account Information Remedy Requested: None Full Report 26 Jul 2017 Surface Water Remedy Requested: None Full Report 25 Jul 2017 Flooding Remedy Requested: Compensation Full Report 21 Jul 2017 Problems with measured & unmeasured Remedy Requested: Compensation Full Report 20 Jul 2017 Surface Water Remedy Requested: Apology Full Report 19 Jul 2017 Flooding Remedy Requested: Apology Full Report 19 Jul 2017 Accuracy Remedy Requested: Compensation Full Report 19 Jul 2017 Flooding Remedy Requested: Compensation Full Report 14 Jul 2017 Water Resale Remedy Requested: Compensation Full Report 12 Jul 2017 Account Information Remedy Requested: Compensation Full Report 11 Jul 2017 Infrastructure Remedy Requested: Compensation Full Report 11 Jul 2017 Infrastructure Remedy Requested: Apology Full Report 10 Jul 2017 Surface Water Remedy Requested: Compensation Full Report 10 Jul 2017 Flooding Remedy Requested: Apology Full Report 10 Jul 2017 Problems with measured & unmeasured Remedy Requested: Rebill - rebate Full Report 07 Jul 2017 Flooding Remedy Requested: Compensation Full Report 05 Jul 2017 Problems with measured & unmeasured Remedy Requested: Apology Full Report 05 Jul 2017 Surface Water Remedy Requested: Rebill Full Report 05 Jul 2017 Problems with measured & unmeasured Remedy Requested: Apology Full Report 05 Jul 2017 Problems with measured & unmeasured Remedy Requested: Rebill Full Report 04 Jul 2017 Account Information Remedy Requested: Rebill Full Report 30 Jun 2017 Infrastructure Remedy Requested: Compensation Full Report 29 Jun 2017 Flooding Remedy Requested: Compensation Full Report 28 Jun 2017 Environmental Remedy Requested: Compensation Full Report 26 Jun 2017 Installation Remedy Requested: Compensation Full Report 22 Jun 2017 Account Information Remedy Requested: Apology Full Report 21 Jun 2017 Problems with measured & unmeasured Remedy Requested: Rebill Full Report 21 Jun 2017 Environmental Remedy Requested: Take Action - Replace Pump Full Report 21 Jun 2017 Account Information Remedy Requested: Take Action - Clear Negative Entries from Credit File Full Report 20 Jun 2017 Installation Remedy Requested: Apology Full Report 19 Jun 2017 Account Information Remedy Requested: Apology Full Report 16 Jun 2017 Flooding Remedy Requested: Compensation Full Report 15 Jun 2017 Environmental Remedy Requested: Compensation Full Report 14 Jun 2017 Supply Remedy Requested: Rebill - rebate Full Report 13 Jun 2017 Treatment Works Remedy Requested: Apology Full Report 08 Jun 2017 Flooding Remedy Requested: Compensation Full Report 08 Jun 2017 Infrastructure Remedy Requested: Compensation Full Report 07 Jun 2017 Problems with measured & unmeasured Remedy Requested: Take Action - Clear Negative Entries from Credit File Full Report 07 Jun 2017 Remedy Requested: None Full Report 06 Jun 2017 Remedy Requested: None Full Report 05 Jun 2017 Sewerage Remedy Requested: None Full Report 30 May 2017 Flooding Remedy Requested: Compensation Full Report 30 May 2017 Flooding Remedy Requested: Apology Full Report 30 May 2017 Infrastructure Remedy Requested: None Full Report 25 May 2017 Surface Water Remedy Requested: Rebill - rebate Full Report 24 May 2017 Account Information Remedy Requested: Take Action - Clear Negative Entries from Credit File Full Report 23 May 2017 Quality Remedy Requested: Apology Full Report 22 May 2017 Environmental Remedy Requested: Rebate - Surface Water Full Report 22 May 2017 Problems with measured & unmeasured Remedy Requested: Rebill review Full Report 19 May 2017 Infrastructure Remedy Requested: Take Action - Carry Out Works Full Report 17 May 2017 Surface Water Drainage Remedy Requested: Compensation Full Report 16 May 2017 Billing & charging Remedy Requested: Apology Full Report 16 May 2017 Infrastructure Remedy Requested: Take Action - Repair Pipe Full Report 10 May 2017 Water Remedy Requested: Rebill - rebate Full Report 05 May 2017 Flooding Remedy Requested: Compensation - Distress/Inconvenience Full Report 04 May 2017 Surface water drainage Remedy Requested: Compensation Full Report 03 May 2017 Other/Admin Remedy Requested: Compensation Full Report 31 Mar 2017 Non Regulated Remedy Requested: Compensation Full Report 29 Mar 2017 Problems with measured & unmeasured Remedy Requested: Apology Full Report 28 Mar 2017 Unhelpful customer service Remedy Requested: Compensation Full Report 28 Mar 2017 Problems with measured & unmeasured Remedy Requested: Compensation Full Report 24 Mar 2017 Flooding Remedy Requested: Compensation Full Report 24 Mar 2017 Flooding Remedy Requested: Take Action - Reinstatement Full Report 24 Mar 2017 Problems with measured & unmeasured Remedy Requested: Apology Full Report 22 Mar 2017 Problems with measured & unmeasured Remedy Requested: Compensation Full Report 17 Mar 2017 Problems with measured & unmeasured Remedy Requested: Apology Full Report 16 Mar 2017 Accuracy Remedy Requested: Take action Full Report 16 Mar 2017 Account Information Remedy Requested: Compensation Full Report 16 Mar 2017 Problems with measured & unmeasured Remedy Requested: Rebill Full Report 10 Mar 2017 Problems with measured & unmeasured Remedy Requested: Take action Full Report 10 Mar 2017 B&C Water Resale Remedy Requested: Compensation - Distress/Inconvenience Full Report 10 Mar 2017 Flooding Remedy Requested: Apology Full Report 10 Mar 2017 Problems with measured & unmeasured Remedy Requested: Take action Full Report 09 Mar 2017 Treatment Works Remedy Requested: Provide a Service - Re-connection Full Report 03 Mar 2017 Location Remedy Requested: Apology Full Report 03 Mar 2017 Problems with measured & unmeasured Remedy Requested: Apology Full Report 24 Feb 2017 Problems with measured & unmeasured Remedy Requested: Take action Full Report 22 Feb 2017 Pressure Remedy Requested: Apology Full Report 22 Feb 2017 Infrastructure Remedy Requested: Accept responsibility for asset Full Report 21 Feb 2017 Infrastructure Remedy Requested: Apology Full Report 21 Feb 2017 Flooding Remedy Requested: Compensation Full Report 15 Feb 2017 Problems with measured & unmeasured Remedy Requested: Apology Full Report 13 Feb 2017 Pressure Remedy Requested: Compensation Full Report 13 Feb 2017 Flooding Remedy Requested: Compensation Full Report 09 Feb 2017 Problems with measured & unmeasured Remedy Requested: Take action Full Report 08 Feb 2017 Infrastructure Remedy Requested: Apology Full Report 08 Feb 2017 Account Information Remedy Requested: Compensation Full Report 03 Feb 2017 Flooding Remedy Requested: Apology Full Report 30 Jan 2017 Problems with measured & unmeasured Remedy Requested: Rebill - refund Full Report 30 Jan 2017 Flooding Remedy Requested: Rebill - rebate Full Report 26 Jan 2017 Problems with measured & unmeasured Remedy Requested: Apology Full Report 26 Jan 2017 Flooding Remedy Requested: Apology Full Report 26 Jan 2017 Infrastructure Remedy Requested: Compensation - Distress/Inconvenience Full Report 13 Jan 2017 Surface Water Remedy Requested: Rebill - refund Full Report 12 Jan 2017 Problems with measured & unmeasured Remedy Requested: Apology Full Report 09 Jan 2017 Account Information Remedy Requested: Apology Full Report 05 Jan 2017 Accuracy Remedy Requested: Apology Full Report 29 Dec 2016 Accuracy Remedy Requested: Take action Full Report 23 Dec 2016 Meter Remedy Requested: Compensation Full Report 21 Dec 2016 Infrastructure Remedy Requested: Provide a Service - Information Full Report 20 Dec 2016 Meter Remedy Requested: Take action Full Report 20 Dec 2016 Meter Remedy Requested: Apology Full Report 19 Dec 2016 Meter Remedy Requested: Take action Full Report 13 Dec 2016 Infrastructure Remedy Requested: Take action Full Report 12 Dec 2016 Meter Remedy Requested: Take Action - Remove Meter Full Report 06 Dec 2016 NHH Remedy Requested: Rebill Full Report 02 Dec 2016 Billing & charging Remedy Requested: Take action Full Report 01 Dec 2016 Quality Remedy Requested: Compensation Full Report 30 Nov 2016 Billing & charging Remedy Requested: Rebate - Surface Water Full Report 28 Nov 2016 Billing & charging Remedy Requested: Rebate - Surface Water Full Report 28 Nov 2016 Billing & charging Remedy Requested: Apology Full Report 23 Nov 2016 Billing & charging Remedy Requested: Apology Full Report 22 Nov 2016 Billing & charging Remedy Requested: Take Action - Change Meter Full Report 21 Nov 2016 Flooding Remedy Requested: Investigation Full Report 18 Nov 2016 Billing & charging Remedy Requested: Compensation Full Report 16 Nov 2016 Metering Remedy Requested: Rebill Full Report 07 Nov 2016 Non-Reg Remedy Requested: Apology Full Report 07 Nov 2016 Billing & charging Remedy Requested: Apology Full Report 04 Nov 2016 Billing & charging Remedy Requested: Rebill Full Report 02 Nov 2016 Billing & charging Remedy Requested: Rebill Full Report 31 Oct 2016 Billing & charging Remedy Requested: Take Action - Reinsert Daily Unit Charge Full Report 31 Oct 2016 Leakage Remedy Requested: Compensation, Take Action - Re Service Delivery Full Report 27 Oct 2016 Metering Remedy Requested: Take Action - Remove Meter Full Report 24 Oct 2016 Flooding Remedy Requested: Compensation Full Report 19 Oct 2016 Metering Remedy Requested: Compensation Full Report 19 Oct 2016 Billing & charging Remedy Requested: Take Action - Change credit file Full Report 17 Oct 2016 Metering Remedy Requested: Apology Full Report 14 Oct 2016 Water Remedy Requested: Provide a Service - Replace lead pipes Full Report 12 Oct 2016 Leakage Remedy Requested: Apology Full Report 12 Oct 2016 Billing & charging Remedy Requested: Provide a service - data Full Report 12 Oct 2016 Flooding Remedy Requested: Compensation Full Report 11 Oct 2016 Infrastructure Remedy Requested: None Full Report 07 Oct 2016 Admin Remedy Requested: Apology Full Report 07 Oct 2016 Billing & charging Remedy Requested: None Full Report 04 Oct 2016 Billing & charging Remedy Requested: Rebate - Surface Water Full Report 04 Oct 2016 Leakage Remedy Requested: Compensation Full Report 04 Oct 2016 Billing & charging Remedy Requested: Rebate - Surface Water Full Report 04 Oct 2016 Billing & charging Remedy Requested: Rebate - Surface Water Full Report 30 Sep 2016 Metering Remedy Requested: Take Action - Remove Meter Full Report 28 Sep 2016 Billing & charging Remedy Requested: Apology Full Report 28 Sep 2016 Billing & charging Remedy Requested: Rebill Full Report 28 Sep 2016 Billing & charging Remedy Requested: Rebill Full Report 22 Sep 2016 Flooding Remedy Requested: Compensation Full Report 22 Sep 2016 Billing & charging Remedy Requested: Apology Full Report 21 Sep 2016 Billing & charging Remedy Requested: Rebate - Surface Water Full Report 20 Sep 2016 Billing & charging Remedy Requested: Compensation Full Report 13 Sep 2016 Pipework Remedy Requested: Provide a Service - Information Full Report 12 Sep 2016 Billing & charging Remedy Requested: Compensation Full Report 05 Sep 2016 Billing & charging Remedy Requested: Apology Full Report 02 Sep 2016 Flooding Remedy Requested: Apology Full Report 01 Sep 2016 Metering Remedy Requested: None Full Report 30 Aug 2016 Billing & charging Remedy Requested: Apology Full Report 23 Aug 2016 Billing & charging Remedy Requested: Apology Full Report 19 Aug 2016 Pressure Remedy Requested: Provide a service Full Report 17 Aug 2016 Drainage Remedy Requested: Apology Full Report 16 Aug 2016 Water Quality Remedy Requested: Compensation Full Report 12 Aug 2016 Billing & charging Remedy Requested: Rebill Full Report 10 Aug 2016 Billing & charging Remedy Requested: Compensation Full Report 10 Aug 2016 Billing & charging Remedy Requested: Apology Full Report 08 Aug 2016 Billing & charging Remedy Requested: Apology Full Report 05 Aug 2016 Drainage Remedy Requested: Apology Full Report 05 Aug 2016 Leakage Remedy Requested: Apology Full Report 05 Aug 2016 Billing & charging Remedy Requested: Apology Full Report 05 Aug 2016 Billing & charging Remedy Requested: Compensation Full Report 02 Aug 2016 Flooding Remedy Requested: Compensation Full Report 29 Jul 2016 Drainage Remedy Requested: Apology Full Report 28 Jul 2016 Billing & charging Remedy Requested: Take action Full Report 27 Jul 2016 Metering Remedy Requested: Apology Full Report 22 Jul 2016 Metering Remedy Requested: Apology Full Report 22 Jul 2016 Billing & charging Remedy Requested: Apology Full Report 21 Jul 2016 Street Works Remedy Requested: Apology Full Report 19 Jul 2016 Billing & charging Remedy Requested: Compensation Full Report 19 Jul 2016 Billing & charging Remedy Requested: Apology Full Report 18 Jul 2016 Billing & charging Remedy Requested: Compensation Full Report 18 Jul 2016 Billing & charging Remedy Requested: None Full Report 18 Jul 2016 Billing & charging Remedy Requested: Compensation Full Report 11 Jul 2016 Metering Remedy Requested: Take Action - Remove Meter Full Report 11 Jul 2016 Drainage Remedy Requested: Provide a service - build-over agreement Full Report 11 Jul 2016 Metering Remedy Requested: Take action Full Report 11 Jul 2016 Metering Remedy Requested: Apology Full Report 08 Jul 2016 Drainage Remedy Requested: Provide a service - drainage Full Report 07 Jul 2016 Billing & charging Remedy Requested: Take action Full Report 01 Jul 2016 Billing & charging Remedy Requested: Compensation Full Report 01 Jul 2016 Pipework Remedy Requested: Provide a service - pipework Full Report 30 Jun 2016 New Connection Remedy Requested: Compensation Full Report 27 Jun 2016 Billing & charging Remedy Requested: Apology Full Report 27 Jun 2016 Metering Remedy Requested: Apology Full Report 23 Jun 2016 Billing & charging Remedy Requested: Take action Full Report 23 Jun 2016 Billing & charging Remedy Requested: Take action Full Report 22 Jun 2016 Admin Remedy Requested: Compensation Full Report 17 Jun 2016 Pipework Remedy Requested: Provide a service - paperwork Full Report 14 Jun 2016 Charging Remedy Requested: Apology Full Report 14 Jun 2016 Pipework Remedy Requested: Compensation Full Report 14 Jun 2016 Billing & charging Remedy Requested: None Full Report 13 Jun 2016 Charging Remedy Requested: Apology Full Report 10 Jun 2016 Pipework Remedy Requested: Provide a service - pipework Full Report 07 Jun 2016 Charging Remedy Requested: Take action Full Report 03 Jun 2016 Charging Remedy Requested: Apology Full Report 02 Jun 2016 Charging Remedy Requested: Take action Full Report 26 May 2016 Charging Remedy Requested: Provide a service - meter Full Report 25 May 2016 Charging Remedy Requested: Apology Full Report 24 May 2016 Charging Remedy Requested: Take action Full Report 20 May 2016 Charging Remedy Requested: Provide a service - meter Full Report 18 May 2016 Charging Remedy Requested: Provide a service - meter Full Report 18 May 2016 Damage Remedy Requested: Compensation Full Report 17 May 2016 Pressure Remedy Requested: Provide a service Full Report 17 May 2016 Charging Remedy Requested: Take action Full Report 12 May 2016 Charging Remedy Requested: Take action Full Report 10 May 2016 Charging Remedy Requested: Rebate - Surface Water Full Report 05 May 2016 Charging Remedy Requested: Apology Full Report 26 Apr 2016 Charging Remedy Requested: Rebate - Surface Water Full Report 25 Apr 2016 Water Quality Remedy Requested: Compensation Full Report 22 Apr 2016 Charging Remedy Requested: None Full Report 20 Apr 2016 Water Quality Remedy Requested: Apology Full Report 19 Apr 2016 Charging Remedy Requested: Compensation Full Report 13 Apr 2016 Charging Remedy Requested: Rebate - Service Water Full Report 13 Apr 2016 Pipework Remedy Requested: Apology Full Report 06 Apr 2016 Other/Admin Remedy Requested: Apology Full Report 04 Apr 2016 Assets Remedy Requested: Provide a service - Move water main Full Report 29 Mar 2016 Charging Remedy Requested: Take action Full Report 23 Mar 2016 Charging Remedy Requested: Apology Full Report 21 Mar 2016 Charging Remedy Requested: Rebate - Surface Water Full Report 17 Mar 2016 Billing & charging Remedy Requested: Rebate - Surface Water Full Report 17 Mar 2016 Billing & charging Remedy Requested: Rebate - Surface Water Full Report 17 Mar 2016 Sewerage Remedy Requested: Apology Full Report 17 Mar 2016 Billing & charging Remedy Requested: Provide a service Full Report 15 Mar 2016 Billing & charging Remedy Requested: Apology Full Report 14 Mar 2016 Billing & charging Remedy Requested: Apology Full Report 11 Mar 2016 Metering Remedy Requested: Apology Full Report 11 Mar 2016 Billing & charging Remedy Requested: Compensation Full Report 04 Mar 2016 Billing & charging Remedy Requested: Provide a Service - Information Full Report 04 Mar 2016 Billing & charging Remedy Requested: Compensation Full Report 03 Mar 2016 Flooding Remedy Requested: Apology Full Report 26 Feb 2016 Billing & charging Remedy Requested: Apology Full Report 23 Feb 2016 Billing & charging Remedy Requested: Rebate - Surface Water Full Report 22 Feb 2016 Billing & charging Remedy Requested: Compensation Full Report 19 Feb 2016 Billing & charging Remedy Requested: Compensation Full Report 19 Feb 2016 Billing & charging Remedy Requested: Apology Full Report 19 Feb 2016 Flooding Remedy Requested: Compensation Full Report 15 Feb 2016 Billing & charging Remedy Requested: Rebate - Surface Water Full Report 12 Feb 2016 Billing & charging Remedy Requested: Apology Full Report 09 Feb 2016 Pressure Remedy Requested: Compensation Full Report 09 Feb 2016 Billing & charging Remedy Requested: Write off charges Full Report 08 Feb 2016 Billing & charging Remedy Requested: Compensation Full Report 03 Feb 2016 Sewerage Remedy Requested: Apology Full Report 25 Jan 2016 Charging Remedy Requested: Compensation Full Report 21 Jan 2016 Leakage Remedy Requested: Apology Full Report 19 Jan 2016 Damage Remedy Requested: Apology Full Report 18 Jan 2016 Charging Remedy Requested: Apology Full Report 14 Jan 2016 Leakage Remedy Requested: Compensation Full Report 13 Jan 2016 Flooding Remedy Requested: Compensation Full Report 11 Jan 2016 Charging Remedy Requested: Compensation Full Report 08 Jan 2016 Leakage Remedy Requested: Compensation Full Report 07 Jan 2016 Leakage Remedy Requested: Reimbursement Full Report 04 Jan 2016 Metering Remedy Requested: Apology Full Report 29 Dec 2015 Flooding Remedy Requested: Compensation Full Report 21 Dec 2015 Flooding Remedy Requested: Provide a service - prevent flooding Full Report 04 Dec 2015 Charging Remedy Requested: Apology Full Report 24 Nov 2015 Charging Remedy Requested: Change of tariff Full Report 12 Nov 2015 Charging Remedy Requested: Rebill - rebate Full Report 12 Nov 2015 Damage Remedy Requested: Compensation Full Report 29 Oct 2015 Low pressure Remedy Requested: Compensation Full Report 21 Oct 2015 Charging Remedy Requested: Apology Full Report 19 Oct 2015 Sewerage Remedy Requested: Compensation Full Report 19 Oct 2015 Low pressure Remedy Requested: Apology Full Report 08 Oct 2015 Charging Remedy Requested: Apology Full Report 06 Oct 2015 Charging Remedy Requested: Change of tariff Full Report 05 Oct 2015 Drainage Remedy Requested: Apology Full Report 30 Sep 2015 Charging Remedy Requested: Compensation Full Report 29 Sep 2015 Charging Remedy Requested: Provide a service Full Report 25 Sep 2015 Charging Remedy Requested: Apology Full Report 25 Sep 2015 Metering Remedy Requested: Compensation Full Report 22 Sep 2015 Metering Remedy Requested: Apology Full Report 14 Sep 2015 Charging Remedy Requested: Compensation Full Report 14 Sep 2015 Damage Remedy Requested: Compensation Full Report 08 Sep 2015 Water quality Remedy Requested: Provide a service Full Report 20 Aug 2015 Metering Remedy Requested: Compensation Full Report 18 Aug 2015 Charging Remedy Requested: Compensation Full Report 05 Aug 2015 Sewerage Remedy Requested: Rebill - rebate Full Report 27 Jul 2015 Charging Remedy Requested: Compensation Full Report 23 Jul 2015 Charging Remedy Requested: None Full Report 17 Jul 2015 Charging Remedy Requested: None Full Report 15 Jul 2015 Sewerage Remedy Requested: Compensation Full Report 09 Jul 2015 Metering Remedy Requested: Compensation Full Report 09 Jul 2015 Sewerage Remedy Requested: Compensation Full Report 09 Jul 2015 Charging Remedy Requested: Apology Full Report 08 Jul 2015 Sewerage Remedy Requested: Compensation Full Report 24 Jun 2015 Metering Remedy Requested: Compensation Full Report 12 Jun 2015 Charging Remedy Requested: Compensation Full Report 27 May 2015 CCJ Remedy Requested: Compensation Full Report 20 May 2015 Charging Remedy Requested: Compensation Full Report 13 May 2015 Metering Remedy Requested: Compensation Full Report 07 May 2015 Charging Remedy Requested: Compensation Full Report 16 Apr 2015 Damage Remedy Requested: Compensation Full Report